The Scoop Newsletter

Fall 2026 Issue

New Dig-Up Status Codes Improve Communication with Excavators

New Dig-Up Status Codes Improve Communication with Excavators

Missouri 811 has expanded status code communication to dig-up (damage) tickets, giving excavators more information following a damage notification. Since 2016, utilities have been able to assign status codes on routine and renewal tickets to indicate when excavation...

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7 Ways Municipalities Can Strengthen Damage Prevention

7 Ways Municipalities Can Strengthen Damage Prevention

Municipalities have a lot of responsibility when it comes to protecting underground infrastructure. From water and sewer lines to electric and communication facilities, damage to these utilities can lead to costly repairs, service interruptions, project delays, and...

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Your Hub for Damage Prevention

Your Hub for Damage Prevention

Missouri 811’s Damage Prevention Team is here to help excavators, utilities, and locators across the state. Think of them as your Hub of Damage Prevention and a resource you can call when you have questions, need training, or could use some help in the field. One of...

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Operations Committee Meetings – Make Your Voice Heard

Operations Committee Meetings – Make Your Voice Heard

Have an idea? Make your voice heard.Have an Idea? Make Your Voice Heard Do you have an idea that could improve the Missouri 811 process? Is there an issue you continue to see in the field? Missouri 811 wants to hear from you. Missouri 811’s quarterly Operations...

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Turning Damage Data into Damage Prevention

Turning Damage Data into Damage Prevention

Every reported damage tells a story. When thousands of those reports are analyzed together, they can tell us much more. Missouri 811 has access to years of damage information that can help identify trends, recurring issues and opportunities to make the One Call...

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