Utility Member Reports & ISITE Access
Missouri 811 provides utility members with secure access to reporting tools that support ticket management, performance tracking, and internal auditing.
Through ISITE and related web applications, members can review locate activity, analyze trends, and access company-specific data tied to their assigned district code.
These tools help utilities monitor compliance, improve operational performance, and support damage investigations.
Accessing ISITE
ISITE is a secure web platform that allows utility members to manage reporting and mapping functions under a single login.
Through ISITE, members can:
- Access company-specific locate notification reports
- Search and filter tickets by defined criteria
- Review historical locate activity
- Access mapping tools such as IMAP
ISITE credentials are separate from the Utility Member portal login. If you need to register for ISITE access, contact the Web Products Support Team at moltm@occinc.com.
Available Reporting Tools
Missouri 811 reporting tools allow members to evaluate locate activity based on multiple data points, including contractor name, company name, county, ticket type, and geographic location.
Reports can be used to search for specific tickets, review historical data, and identify patterns in excavation activity affecting your facilities.
Members that use these reports routinely often find them valuable for operational planning and risk assessment.
How Reports Support Utility Operations
Reporting tools can support your organization in several practical ways.
Members commonly use reports to identify recurring contractor issues, audit third-party locating vendors, track subcontractor activity, support budget proposals, obtain contractor contact information, and assist with damage investigations.
Year-to-date history can also be reviewed to monitor overall locate volume and response trends.
These insights allow utilities to move beyond reactive responses and take a more data-informed approach to damage prevention.
Managing Your District Code
Each utility member is assigned a unique district code that identifies their mapping database within the Missouri 811 system.
This district code is referenced on locate notifications and is used to organize reporting data.
If you have questions regarding your district code or reporting configuration, contact Call Center Support at 573-636-1550.
Registration & Technical Support
To register for reporting access or receive assistance, contact memberservices@occinc.com.
Maintaining active access to reporting tools helps ensure compliance oversight and supports effective internal review processes.