Operations Meeting
Missouri 811 Operations Chair
Operations Chair:
Jose Gonzalez
Ameren
operationschair@missouri-811.org
Co-Chairs
Tim Fowkes
City of Republic
operationschair@missouri-811.org
Terry Hawks
City of Warrensburg
operationschair@missouri-811.org
Submit An Operational Idea
The Operations Meeting serves as a collaborative platform for utilities and excavators to discuss the functionality of the Missouri 811 system. Rather than serving as a complaint forum, it focuses on generating ideas to enhance the notification system’s operations, acknowledging that some suggestions may intersect with legislative or policy matters.
The Process
Ideas are evaluated and discussed, and if deemed viable and straightforward, they may be implemented operationally immediately. Alternatively, they may be refined and submitted to the Missouri 811 Technical Committee for review. If a policy change is required, the proposal is then presented to the Missouri 811 Board of Directors for approval.
The Operations Meetings are chaired by the Operations Meeting Chair. Typically, the Missouri 811 Executive Director and the Manager of the Call Center are regular participants.