Place a Locate Request

And Manage Your Locate Tickets

Always remember to place your locate requests at least 3 working days before you dig.

Missouri law requires that any person excavating notify Missouri 811 at least three but not more than ten working days before beginning work, except in the case of an emergency. Remember, state and federal holidays are NOT considered a working day.

Timeline

For digging projects big or small, you need to contact Missouri 811 at least 3 working days before you start digging.

Notify Missouri 811

This date does not count as a “working day.”

Waiting Period

Two working days waiting period for locates.

Dig With Care

Digging may begin if all utilities have responded. If all utilities have not responded, you may submit a “No Response” ticket.

Missouri law requires excavators to provide two working days’ notice, beginning at 12:00 a.m. the day after the locate request is submitted.

For clarity, Missouri 811 commonly refers to this as a 3 working day notification period.

Note: Working days do not include weekends or Missouri State holidays.

An excavation Ticket Life is valid for 21 consecutive calendar days from the start date and time listed on the locate request. If work must continue beyond the ticket expiration date, or the markings become unclear, a Renewal Ticket must be requested by the excavator.