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Attorney general enforcement

Each year, the Missouri Attorney General’s office takes action on member utilities and excavators who fail to comply with the Missouri Underground Facility Safety and Damage Prevention Act, RSMo Chapter 319.010-319.050.

Enforcement of the Underground Damage Prevention law results in penalties and warning letters issued to member utilities and excavators by the AG’s office.

If you feel there has been a violation to Chapter 319 be sure to document as much of the incident as possible such as date, time, address, name of company, person or persons involved, etc. If possible, take photographs of the incident.

Letter from the Attorney General

Attorney General Office’s Enforcement of the Missouri Underground Facility Safety and Damage Prevention Act (“One Call  Law”)

View Letter

Attorney General’s One-Call Unit

One Call Unit
State of Missouri Attorney General’s Office
P.O. Box 899
Jefferson City, MO 65102

Telephone: (573) 751-2290

Email: OneCallUnit@ago.mo.gov

 

Mail copies of your violation letters to:

One Call Unit
(Address above)

and

Kathleen McNelis
Missouri Public Service Commission
PO Box 360
Jefferson City, MO 65102

Andrew Bailey

Missouri Attorney General

Violation Letter Communication Templates

Violation letter templates have been created for you to use to communicate with those who you observe violating the 811 law. 

Feel free to download the appropriate violation letter for your company to use.

Report these violations to the Attorney General’s One-Call Unit. 

Excavator Violations:

Improper Use of “Emergency” Underground Facility Locate Request

Improper Use of “No Response” Notification

Improper Use of “Renewal” Underground Facility Locate Request

Inadequate Advance Notice for Underground Facility Locate Request

Inadequate Information Provided for Underground Facility Locate Request

No Call Made to Missouri 811 Prior to Beginning Excavation

No Call Made to Missouri 811 Prior to Beginning Excavation and Invoice for Repair of Damaged Facilities

Utility Violations:

Attorney General of Missouri - Enforcement of the Missouri Underground Facility Safety and Damage Prevention Act ("One Call Law") - Complaint Form and Checklist