Request Training

The One Call process, the laws, the responsibilities, and all the various components of damage prevention can be complex. The Missouri 811 staff exists as a resource to help you understand your role and what tools, resources, and technologies are available to help you do your part to help keep the public safe and your underground utilities protected throughout Missouri.

If you have questions or a need for training, please complete the form and a staff member will be in touch to set up an event customized to your needs.

Topics include (but are not limited to):

Compliance (Excavator & Utility)
One Call Law
Marking Standards
Ticket Types
Damage Investigation
Attorney General Enforcement Training
Project Coordination
Membership Onboarding
Excavation Safety
Locator Ticket Management
Excavator Ticket Management
Internet Ticketing
Reports/Data Management

Courses:

Available online or in person
Length is dependent on topic(s)

Damage Prevention Department

Damage Prevention Specialists are available to answer any One Call law questions, and provide onsite assistance or classroom training for excavators, homeowners, utility members, or other damage prevention stakeholders. Subjects may include One Call law, marking standards, damage investigations, excavation safety, and homeowner assistance. There is no fee for assistance or training provided by Damage Prevention Specialists.