Missouri 811

Excavator and Utility Training Workshop - February 2026
2026-02-19 08:00 - 16:00 (America/Chicago) | Stoney Creek Hotel-Independence, 18011 Bass Pro Drive, Independence, MO, 64055, United States
Hosted by Missouri 811
Date: February 19, 2026
This workshop is free to attend and open to utility members, excavators, locators, and industry stakeholders.
Missouri 811 invites utility members, excavators, locators, and industry stakeholders to a full-day training designed to strengthen safe digging practices, improve utility locating, reduce damages, and support compliance with Missouri One Call law. Attendees will participate in focused, instructor-led sessions throughout the day, each tailored to real-world field conditions and the needs of organizations working around underground utilities.

8:00 AM – 9:30 AM

Utility Mapping Class — Room 1
Learn the core elements of building an effective utility mapping program. See how better mapping improves safety,
accuracy, and daily operations for your system.

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This specialized course is designed for smaller utility members and municipalities to understand the significant benefits
of having an effective utility mapping program. Participants will learn how to implement and maintain a mapping program
within their organizations, enhancing operational efficiency and safety.
Recommended for: Smaller utility members, municipals, and other stakeholders involved in utility management and operations.

How to Safely Pothole and Dig Around Utilities in the Tolerance Zone — Room 2
Review best practices for potholing and working around buried utilities in the tolerance zone. Learn techniques that reduce
damage risk and keep crews and the public safer.

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This critical training course is designed for any utility or excavator that performs excavation around utilities on a
daily basis. Participants will learn the best practices for safely potholing and digging within the tolerance zone,
significantly reducing the risk of damage and ensuring the safety of workers and the public.
Recommended for: Utility personnel, excavators, and other professionals involved in daily excavation activities around utilities.

9:30 AM – 11:30 AM

Utility Locator Training — Room 1
Strengthen your fundamentals for locating underground utilities. Build practical skills to improve accuracy and reduce risk
of underground utility damages.

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This essential training course is designed for utility locators and excavators to develop the skills necessary to
accurately locate underground utility lines. The course emphasizes the importance of protecting and enhancing public
safety through proper locating techniques.
Recommended for: Utility locators, excavators, and other professionals involved in underground utility operations.

Understanding Missouri 811 One Call Law — Room 2
Get a clear, practical understanding of Missouri’s One Call law. Learn how to apply legal requirements in the field to stay
compliant and improve excavation safety.

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This comprehensive course is designed for professional excavators and utility companies to gain a thorough understanding
of the Missouri 811 One Call Law. Participants will explore the legal requirements and practical applications of the law,
ensuring compliance and promoting safety in excavation activities.
Recommended for: Professional excavators, utility company personnel, and others involved in excavation and underground utility operations.

1:00 PM – 2:30 PM

How to Perform a Proper Utility Damage Investigation — Room 1
Walk through the essential steps of a thorough utility damage investigation. Learn how to document incidents, identify root
causes, and protect your organization.

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This vital course is designed for utilities and excavators to learn the essential steps for conducting thorough utility
damage investigations. Participants will gain the skills needed to determine root causes and reduce the frequency of
future damages.
Recommended for: Utility personnel, excavators, and other professionals involved in underground utility operations.

Missouri 811 Membership Requirements and Responsibilities — Room 2
Clarify what Missouri 811 membership requires under state law. Understand what must stay current to remain compliant.

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This essential course is designed for all Missouri 811 members, with a particular focus on new City Clerks. Participants
will gain a clear understanding of their responsibilities under Missouri law, including updating maps and contact
information to ensure compliance.
Recommended for: Missouri 811 members, especially new City Clerks and Primary Points of Contact.

2:30 PM – 4:00 PM

Missouri 811 Internet Ticketing
Get hands-on with Missouri 811’s internet ticketing system. Learn how to submit locate requests accurately and efficiently
to save time and avoid errors.

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This practical course is designed for anyone involved in submitting locate requests to Missouri 811. Participants will
learn how to use the online ticketing system effectively to ensure accurate submissions and avoid unnecessary delays.
Recommended for: Individuals responsible for submitting locate requests, including utility personnel,
excavators, and other stakeholders.

ITICnxt – How to Report a No Response or Incorrect Locate, Request a Cancellation, or Extension
2026-02-18 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjM5YzgzNzgtOGQ5NC00ZDAxLTgzZWQtYWY2MWI0ZGFiYmJj%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d
Missouri 811 uses ITICnxt, a free online ticket processing tool that allows excavators to create, manage and track locate requests 24/7. The new ITICnxt has an updated look and several innovative features for processing locate requests more quickly, easily, and accurately.
Missouri 811 is thrilled to introduce our educational series, Internet Ticketing Training, in collaboration with One Call Concepts, Inc. (OCC). Join us for engaging sessions designed to elevate your proficiency in groundbreaking damage prevention software every second and fourth Wednesday. These trainings start at 9:00 a.m. CST and last approximately 45 minutes.
What can I expect to learn?

Navigation Mastery: How to seamlessly navigate the interface of ITICnxt for optimal use.
Efficient Ticket Management: Strategies to create, manage, and track your locate requests with ease
Advanced Features: Utilizing the full suite of ITICnxt’s capabilities to enhance your workflow.

Engage and Empower
Each Internet Ticketing Training is more than just a demonstration — it’s an interactive experience. We encourage you to engage with our experts, ask questions, and discuss scenarios to get the most out of the software.
No Cost, High Value
True to Missouri 811’s mission, these trainings are offered at no charge. We invest in your education because we believe informed stakeholders are the foundation of a safer community.
RSVP below to receive the webinar link.

ITICnxt – Ticket Creation Basics
2026-02-11 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_Y2RjMGZjZWMtYjAxZi00NmY5LTkwZTAtMzVhNzI4OTZmMzE2%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

Utility Locator Training - Wildwood, MO
2026-01-29 08:00 - 12:00 | The Wildwood Hotel, 2801 Fountain Place, Wildwood, MO, 63040, United States
Missouri 811 would like to invite our utility members to take part in FREE locator training. We realize that locator training is something many utilities and municipalities in the state could use. Missouri 811 would like to offer this back to our membership.
Jeff Trowbridge will conduct the training with Subsurface Solutions. Jeff has 20+ years of experience in the locating industry, and his training offers classroom style for locator theory, as well as outdoor hands-on training.
You are encouraged to bring your own locate equipment so the hands-on training is specific to your needs. If you can’t bring your own equipment there will be a few extra sets of locate equipment to train with.
Missouri 811’s Member Operations Manager, Sarah Galbraith, and your local Damage Prevention Manager will also be on-site to answer any questions you may have regarding your membership, notifications, positive response, the system, and more. So feel free to stop in even if you do not need locator training!
Wildwood, MO
January 29, 2026
8:00am-12:00pm
Meeting to start at 8:00 a.m.
Attendance is often limited per location. Please register below to reserve your place.

ITICnxt – How to Request an Emergency Ticket Online or Report a Damage
2026-01-28 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_YjRlYWFmMDEtOGZiMi00OTFiLWE4M2QtNjMwMTM2OGI0NDBk%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – Ticket Creation Basics
2026-01-14 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_MDE0NGRmNzItMzhmNS00ODExLWE4NDEtODkxYzI2NGEzNzM4%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – Using Mapping Tools to Create Tickets
2025-12-24 08:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_YTNlMjE5MTAtZDY0Mi00Mzk3LWFlNGEtNjljNWQ1OWJkMjRh%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

Operations Meeting - December 18, 2025
2025-12-18 09:00 - 12:00 | Missouri 811, 824 Weathered Rock Road, Jefferson City, MO, 65101
Experience the collaboration and shared expertise at the Missouri 811 Operations Meetings. Join the community of utility members and users as we come together to address operational issues, share concerns, and develop solutions for the benefit of all. Together, we also strive to enhance Missouri 811’s damage prevention programs and promote a safer environment for all stakeholders. Be a part of the conversation and make your voice heard.
Time and Location
The meeting begins at 9:00 a.m. and will be held at the Missouri 811 meeting room at 824 Weathered Rock Road, Jefferson City, MO 65101.
If you’re unable to attend in person, you may join virtually via Microsoft Teams meeting.

ITICnxt – How to Upload Photos or Plans to a Ticket
2025-12-17 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWJiN2JlZDEtOTI0MS00MjJjLTkwNzItODVkZjhlZDg5NzRl%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

Utility Locator Training - Camdenton, MO
2025-12-17 08:00 - 12:00 | Old Kinderhook, 678 Old Kinderhook Dr, Camdenton, 65020, United States
Missouri 811 would like to invite our utility members to take part in FREE locator training. We realize that locator training is something many utilities and municipalities in the state could use. Missouri 811 would like to offer this back to our membership.
Jeff Trowbridge will conduct the training with Subsurface Solutions. Jeff has 20+ years of experience in the locating industry, and his training offers classroom style for locator theory, as well as outdoor hands-on training.
You are encouraged to bring your own locate equipment so the hands-on training is specific to your needs. If you can’t bring your own equipment there will be a few extra sets of locate equipment to train with.
Missouri 811’s Member Operations Manager, Sarah Galbraith, and your local Damage Prevention Manager will also be on-site to answer any questions you may have regarding your membership, notifications, positive response, the system, and more. So feel free to stop in even if you do not need locator training!
Camdenton, MO
December 17, 2025
8:00am-12:00pm
Meeting to start at 8:00 a.m.
Attendance is often limited per location. Please register below to reserve your place.

Damage Prevention & Excavation Safety Summit 2025
2025-12-10 - 2025-12-11 | Ozark Empire Fairgrounds, 3001 N Grant Ave., Springfield, MO
Stakeholders and vendors from across the spectrum come together for the Summit to learn, network, and promote safety. Professional contractors, utility personnel, municipal utilities, safety & risk management professionals, and many others take advantage of the FREE training offered by the MO CGA.

The summit will offer FREE courses to participants that will provide relevant certifications and continuing education credits.
Classes of all levels available, from “boots on the ground” to management level courses. Bring the whole crew! Great place for team building and networking!
ALL classes, certifications, events, and meals are completely FREE of charge!
We will have numerous fun events, phenomenal door prizes and dozens of vendors on site to demonstrate their products and services.
Compete in the excavator/equipment rodeo for cash prizes.
Past courses included: fleet safety, excavation competent person, confined space competent person, utility locator training, creating the perfect one-call ticket, trench safety, emergency preparations for rural job sites, reasonable suspicion training and MORE!

VacEx Rodeo
2025-12-10 | Ozark Empire Fairgrounds, 3001 N Grant Ave., Springfield, MO
WHO – You and your best Hydro or VacEx crew!
WHAT – the second ever MCGA VacEx Rodeo
WHEN – December 10, 2025
WHERE – The Grandstands at Ozark Empire Fairgrounds, 3001 N Grant Ave, Springfield, MO 65803
WHY – Allowing service providers, manufacturers, equipment reps, and the operations crews that keep up safe every day an opportunity to showcase their skill for a chance to win cash and prizes.

International Utility Locate Rodeo 2025
2025-12-08 - 2025-12-09 | Ozark Empire Fairgrounds, 3001 N Grant Ave., Springfield, MO
The mission of the International Locate Rodeo is to promote utility locating and damage prevention best practices, recognize locators for superior performance, and restore the pride and profession of underground utility locating.

December 8 – 9, 2025

ITICnxt – Report a No Response or Incorrect Locate
2025-11-26 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_OGM4NTMyMGEtYzkwOC00OTMyLTlmMmMtMGM5N2M1NWMxYTY4%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

Missouri’s Underground Facility Law Changes – See how it Affects You
2025-11-24 10:00 - 11:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_OGZjZmUzMDItM2ZjNC00Nzg4LWIxZDUtZGQyMzZjYTk2ZWM2%40thread.v2/0?context=%7b%22Tid%22%3a%22bb8eeb44-4172-49b9-aebb-1f0e03c3fa3b%22%2c%22Oid%22%3a%226cdec105-7a82-453a-a935-47485f495a1a%22%7d
Join Missouri 811 for an informative webinar focused on the significant changes due to Missouri’s Underground Facility Safety and Damage Prevention Act under Senate Bill 133, which became effective on 7/14/2025.
This session will provide a practical breakdown of the new requirements and how they affect excavators, utility owners, locators, and project designers. Key topics include:
1. Expanded Definitions and New Terminology (§319.015)
2. Excavation Notices Now Valid for 21 Consecutive Calendar Days (§319.025)
3. Detectable Location Devices Required for New Facilities (§319.019)
4. Enhanced Notice and Marking Requirements (§319.026)
5. Clarified Design Request Rules (§319.027)
6. Liability Clarifications (§319.034 & §319.035)
Whether you are managing projects in the field or overseeing utility infrastructure, this webinar will help you stay compliant, minimize risk, and fully understand the new expectations under SB 133.

Missouri’s Underground Facility Law Changes – See how it Affects You
2025-11-12 10:00 - 11:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NDNlZTdiOWYtODI1YS00NDFhLWE4ODUtZGQzNzQwNjYxMjY5%40thread.v2/0?context=%7b%22Tid%22%3a%22bb8eeb44-4172-49b9-aebb-1f0e03c3fa3b%22%2c%22Oid%22%3a%226cdec105-7a82-453a-a935-47485f495a1a%22%7d

ITICnxt – How to Save a Ticket For Future Excavation
2025-11-12 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NGJlNTk5ZWMtNTFlYy00ZTY1LWFjYzktNGE0ZjU1MzNlNGRh%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

Utility Locator Training - Clinton, MO
2025-11-05 08:00 - 12:00 | Benson Convention Center, 1008 E. Sedalia Ave., Clinton, MO, 64735, United States
Missouri 811 would like to invite our utility members to take part in FREE locator training. We realize that locator training is something many utilities and municipalities in the state could use. Missouri 811 would like to offer this back to our membership.
Jeff Trowbridge will conduct the training with Subsurface Solutions. Jeff has 20+ years of experience in the locating industry, and his training offers classroom style for locator theory, as well as outdoor hands-on training.
You are encouraged to bring your own locate equipment so the hands-on training is specific to your needs. If you can’t bring your own equipment there will be a few extra sets of locate equipment to train with.
Missouri 811’s Member Operations Manager, Sarah Galbraith, and your local Damage Prevention Manager will also be on-site to answer any questions you may have regarding your membership, notifications, positive response, the system, and more. So feel free to stop in even if you do not need locator training!
Clinton, MO
November 5, 2025
8:00am-12:00pm
Meeting to start at 8:00 a.m.
Attendance is often limited per location. Please register below to reserve your place.

ITICnxt – How to Report a Utility Damage Online
2025-10-23 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjY1MTU2MmUtMDViOC00OGU2LTk1ZDgtN2ZkZjgzZGYxNjRi%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – How to Report a Utility Damage Online
2025-10-22 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzdjNDEzNjMtMDZjZS00NDU1LWI0NmEtYzMyMDIzZjMwZDA2%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%2279c9d750-6d15-4e33-8a46-fe89f9a2faf0%22%7d

Utility Locator Training - Maryville, MO
2025-10-15 08:00 - 12:00 | Holiday Inn Express – Maryville, 2929 S. Main St., Maryville, MO, 64468, United States
Missouri 811 would like to invite our utility members to take part in FREE locator training. We realize that locator training is something many utilities and municipalities in the state could use. Missouri 811 would like to offer this back to our membership.
Jeff Trowbridge will conduct the training with Subsurface Solutions. Jeff has 20+ years of experience in the locating industry, and his training offers classroom style for locator theory, as well as outdoor hands-on training.
You are encouraged to bring your own locate equipment so the hands-on training is specific to your needs. If you can’t bring your own equipment there will be a few extra sets of locate equipment to train with.
Missouri 811’s Member Operations Manager, Sarah Galbraith, and your local Damage Prevention Manager will also be on-site to answer any questions you may have regarding your membership, notifications, positive response, the system, and more. So feel free to stop in even if you do not need locator training!
Maryville, MO
October 15, 2025
8:00am-12:00pm
Meeting to start at 8:00 a.m.
Attendance is often limited per location. Please register below to reserve your place.

ITICnxt – How to Request an Emergency Ticket Online
2025-10-08 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_ODE2YWEwM2MtZGJlOC00YTBhLWIwNmEtNWViMzcwOGMyNDkw%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%2279c9d750-6d15-4e33-8a46-fe89f9a2faf0%22%7d

Missouri’s Underground Facility Law Changes – See how it Affects You
2025-09-29 10:00 - 12:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZTg0ZDlhNzUtZGUwOC00OTcyLWE3MjctNDVmODJhN2MyNWYz%40thread.v2/0?context=%7b%22Tid%22%3a%22bb8eeb44-4172-49b9-aebb-1f0e03c3fa3b%22%2c%22Oid%22%3a%226cdec105-7a82-453a-a935-47485f495a1a%22%7d

ITICnxt – Provide Positive Response and Comments
2025-09-24 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_MTBmMDMyY2YtZGExZS00YWQyLTkwMTktNDk4OWViY2RhMWU4%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%2279c9d750-6d15-4e33-8a46-fe89f9a2faf0%22%7d

Missouri 811 Underground Facility Law Changes – See how it Affects You
2025-09-23 09:00 - 11:00 | Miner Convention Center, 2610 E Malone Ave, Sikeston, MO, 63801, United States
Join Missouri 811 for an informative in-person meeting focused on the significant changes due to Missouri’s Underground Facility Safety and Damage Prevention Act under Senate Bill 133, which became effective on 7/14/2025.
This session will provide a practical breakdown of the new requirements and how they affect excavators, utility owners, locators, and project designers. Key topics include:
1. Expanded Definitions and New Terminology (§319.015)
2. Excavation Notices Now Valid for 21 Consecutive Calendar Days (§319.025)
3. Detectable Location Devices Required for New Facilities (§319.019)
4. Enhanced Notice and Marking Requirements (§319.026)
5. Clarified Design Request Rules (§319.027)
6. Liability Clarifications (§319.034 & §319.035)
Whether you are managing projects in the field or overseeing utility infrastructure, this in-person meeting will help you stay compliant, minimize risk, and fully understand the new expectations under SB 133.

Operations Meeting - September 18, 2025
2025-09-18 09:00 - 12:00 | City Utilities, 740 N Belcrest Avenue, Springfield, MO, 65802, United States
Experience the collaboration and shared expertise at the Missouri 811 Operations Meetings. Join the community of utility members and users as we come together to address operational issues, share concerns, and develop solutions for the benefit of all. Together, we also strive to enhance Missouri 811’s damage prevention programs and promote a safer environment for all stakeholders. Be a part of the conversation and make your voice heard.
Time and Location
The meeting begins at 9:00 a.m. and will be held at the City Utilities Training Room at 740 N Belcrest Avenue, Springfield MO, 65802.
If you’re unable to attend in person, you may join virtually via Microsoft Teams meeting.

Utility Locator Training - Desloge, MO
2025-09-17 08:00 - 12:00 | Lincoln Street Event Center, 112 N. Lincoln St, Desloge, 63601, United States
Missouri 811 would like to invite our utility members to take part in FREE locator training. We realize that locator training is something many utilities and municipalities in the state could use. Missouri 811 would like to offer this back to our membership.
Jeff Trowbridge will conduct the training with Subsurface Solutions. Jeff has 20+ years of experience in the locating industry, and his training offers classroom style for locator theory, as well as outdoor hands-on training.
You are encouraged to bring your own locate equipment so the hands-on training is specific to your needs. If you can’t bring your own equipment there will be a few extra sets of locate equipment to train with.
Missouri 811’s Member Operations Manager, Sarah Galbraith, and your local Damage Prevention Manager will also be on-site to answer any questions you may have regarding your membership, notifications, positive response, the system, and more. So feel free to stop in even if you do not need locator training!
Desloge, MO
September 17, 2025
8:00am-12:00pm
Meeting to start at 8:00 a.m.
Attendance is often limited per location. Please register below to reserve your place.

Missouri 811 Underground Facility Law Changes – See how it Affects You
2025-09-12 08:00 - 10:00 | City Utilities, 301 E. Central Street, Springfield, MO, 65802, United States

Missouri 811 Underground Facility Law Changes – See how it Affects You
2025-09-11 08:00 - 10:00 | Stoney Creek Hotel – St. Joseph, 1201 N Woodbine Rd, St Joseph, MO, 64506, United States

ITICnxt – Request Ticket Cancellation or Extension
2025-09-10 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTE1MjNkNzEtOTlhYS00NDAxLThhZWMtYmEyZmNjM2NkMzJm%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%2279c9d750-6d15-4e33-8a46-fe89f9a2faf0%22%7d
