ITICnxt – Ticket Creation Basics
2026-09-09 09:00 - 10:00 (America/Chicago) | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NTNjM2E3YzktZjI5MS00OGJmLWE0ZmQtNjcwMjIzNWY0Yzk3%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d
Missouri 811 uses ITICnxt, a free online ticket processing tool that allows excavators to create, manage and track locate requests 24/7. The new ITICnxt has an updated look and several innovative features for processing locate requests more quickly, easily, and accurately.
Missouri 811 is thrilled to introduce our educational series, Internet Ticketing Training, in collaboration with One Call Concepts, Inc. (OCC). Join us for engaging sessions designed to elevate your proficiency in groundbreaking damage prevention software every second and fourth Wednesday. These trainings start at 9:00 a.m. CST and last approximately 45 minutes.
What can I expect to learn?

Navigation Mastery: How to seamlessly navigate the interface of ITICnxt for optimal use.
Efficient Ticket Management: Strategies to create, manage, and track your locate requests with ease
Advanced Features: Utilizing the full suite of ITICnxt’s capabilities to enhance your workflow.

Engage and Empower
Each Internet Ticketing Training is more than just a demonstration — it’s an interactive experience. We encourage you to engage with our experts, ask questions, and discuss scenarios to get the most out of the software.
No Cost, High Value
True to Missouri 811’s mission, these trainings are offered at no charge. We invest in your education because we believe informed stakeholders are the foundation of a safer community.
RSVP below to receive the webinar link.

ITICnxt – How to Request an Emergency Ticket Online or Report a Damage
2026-09-23 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NmNkZTVjMGYtMzM1ZS00ZDE3LWI0MmUtYWQ2Y2VlMGUxNjAx%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – Ticket Creation Basics
2026-10-14 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NTM1YzE5OGMtZmIxMy00MTczLWI5NGEtMzg4YWE0MzI0YWY0%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – How to Report a No Response or Incorrect Locate, Request a Cancellation, or Extension
2026-10-28 09:00 - 10:00

ITICnxt – Ticket Creation Basics
2026-11-11 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzkxNzJkODQtZjFmZC00NzdlLWI2YWYtNzlkN2MwNDc4Y2Vm%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – How to Process Multiple Tickets at Once, Save Tickets for Future Excavation, and Find and Manage Past Tickets
2026-11-25 09:00 - 10:00

ITICnxt – Ticket Creation Basics
2026-12-09 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_MTFkZWI0ZTgtZDhhZC00MDAyLTk4NGYtMmE0MzQ0NzAxYmJi%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d

ITICnxt – Locators: Provide Positive Response and Comments, Request Extensions, and Add Attachments
2026-12-23 09:00 - 10:00 | https://teams.microsoft.com/l/meetup-join/19%3ameeting_MGFhYzU1MDItYWY2ZS00NzE4LThhYjMtOTkwMDU5MGE3ZDM1%40thread.v2/0?context=%7b%22Tid%22%3a%2281f18f4f-7609-4af2-b53b-7bbf57e55b8e%22%2c%22Oid%22%3a%22715c5154-0f65-4e21-83e9-7af9dd691ebb%22%7d
